How Do I Cancel My Zinzino Subscription?

If you have a committed subscription, then the subscription agreement may be terminated at the earliest after all subscription invoices, in addition to the first invoice, have been paid.  

Here you can read more about the committed period: How long is my subscription commitment period?

Cancellation fee*
However, if you wish to terminate the agreement without making 6 monthly payments, you can choose to pay a cancellation fee. The fee can be found in your subscription contract.
50 EUR / 50 USD / 50 CAD / 50 CHF / 500 SEK / 500 DKK / 500 NOK / 220 PLN / 75 AUD / 50 GBP per subscription.

*If you choose this option, no products will be sent and the subscription will end immediately after the cancellation fee has been paid. However, if you have already paid your next invoice without shipping, you can choose to pay the remaining half of the shipping fee along with the cancellation fee and receive the product. Please note, no refund will be made.

As a valued Zinzino customer, you are important to us, and we care about your experience. To help us assist you better and improve as a company, we would like to ask a few questions about why you want to cancel your subscription. We hope you can provide your customer ID number and answer a few questions when you contact us.

To protect your personal information, we will not process your cancellation here in the forum. To cancel your subscription please contact our Customer Service.