Can I regret my Zinzino purchase?

As a consumer you have a right, pursuant to law, to rescind your purchase within 14 days after you have received the goods and without any special reason. At Zinzino we give you an increased period of 30 days from the time you received the goods.

NOTE! If you are a subscription customer, there may be other rules which apply to the right to rescind. Here you can read more about the committed period: How long is the binding period of my subscription?)

When you want to invoke your right to rescind:

• Notify Zinzino Customer Service within 30 days after you have received the order or a substantial part of it (e.g. a letter sent by post or e-mail). It must be clearly stated that you have changed your mind.
• You are responsible for keeping the product in good condition. You may not use it, but you may, of course, carefully examine it. If the goods are damaged, Zinzino has the right to demand compensation for the reduction in the value of the goods. If the goods disappear because of your negligence, you will lose your right to withdraw.

Follow the link to Customer Service so that we can help you with your subscription or purchase.