What Is My Right to Withdraw?

Right to withdraw
Zinzino offers the right to withdraw from an order within 30 days of purchase, without giving any reason. To exercise the right of withdrawal, you must inform us (Zinzino) of your decision to withdraw from this agreement by an written statement (e.g. a letter sent by post or e-mail). It must clearly state that you have changed your mind. Follow the link to Customer Service for our contact information.

NOTE!:  If you are a subscription customer, there may be other rules which apply to the right to withdraw. For more information please refer to your Terms and Conditions.

When you want to use your right to rescind/withdraw
You are responsible for keeping the product in good condition.The goods must be in an unaltered state, that is, unused, not damaged or destroyed. You may not use it, but you may, examine it carefully. If the goods are damaged, Zinzino has the right to demand compensation for the reduction in the value of the goods. If the goods disappear because of your negligence, you will lose your right to withdraw.

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